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Sales policy

Sales policy


For all parts returned by Godspm, the refund, return or repair process shall be handled according to the following steps:

1、Refund

Godspm will inspect the products and handle the refund after receiving the returned parts, which is expected to be completed within 5 working days.

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Contact online customer service

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Contact online customer service

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Godspm will check the returned parts
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The payment is returned to the original payment account




2、Exchange goods

If the exchanged products are in stock, it is expected to be delivered within 1-3 working days; If the exchanged products are out of stock, the Godspm sales representative will communicate with you and confirm the exchange delivery date.

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Contact online customer service

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Contact online customer service

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Godspm will check the returned parts
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Delivery after maintenance and inspection





3、Repair (within warranty period)

Most products (except consumables) within the warranty period can enjoy free maintenance service. Godspm will test the repaired products for many times to ensure that they are correct before shipping.

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Contact online customer service

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Contact online customer service

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Godspm will check the returned parts

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Delivery after maintenance and inspection




For refunded or returned products, the application shall be submitted within 15 days after the delivery date; For repaired products, you need to submit an application within the warranty period before you can enjoy free maintenance services. If the warranty period is exceeded, Godspm will charge corresponding maintenance fees according to the actual situation.

The application for refund and return must be within the warranty period to enjoy Godspm return service. To learn more about the return policy and warranty period, please visit Godspm after sales service.


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